Eligibility window

If a course isn't the right fit, message us within 3 days of your access being granted for a full refund — as long as you haven't completed more than 20% of the course. This window starts from the date your enrollment is verified and your login is emailed, not the date you submitted payment.

How to request a refund

• Contact us through the contact form within 3 days of receiving access
• Include the email address you enrolled with and the course name
• Let us know briefly why the course wasn't a fit — it helps us improve

Processing time

Approved refunds are processed using the same payment method you used to enroll (bank transfer, EasyPaisa or JazzCash) and are typically returned within a few business days of approval. Your course access is removed once the refund is issued.

Exceptions

Refunds aren't available once more than 20% of a course has been completed, after the 3-day window has passed, or for enrollments where the payment receipt was found to be falsified. The bundle rate on our pricing page applies per course enrolled, so each course in a bundle is refundable individually under the same terms.

Enrolled by mistake or duplicate payment

If you've paid twice for the same course, or enrolled in the wrong course by mistake, contact us as soon as possible — these are resolved outside the standard refund window since they're our error to fix, not a change of mind.

Questions

If anything here is unclear, reach out through our contact form before enrolling and we'll be glad to explain.